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SoftBooks, Inc.
"THE GUTENBERG OF THE MULTIMEDIA ERA"
22651 Lambert Street Suite 101-A
Lake Forest, CA 92630
Main Office (714)586-1284 9am-5pm p.s.t. Mon-Fri
FAX (714)586-1297 24hrs
========================================================================
A message from the Chairman of the Board
I am pleased to have the opportunity to share our company's history and
exciting future with you. SoftBooks, Inc. a California corporation, was
established in 1991 to publish interactive electronic books, and
software programs. For past few years, we have done the research and
development needed to bring our exciting product to the point where
we could capture the market.
At this time, we have sixteen titles on CD-ROM and a few on
diskettes. SoftBooks, Inc. is managed by a highly dedicated team of
professionals who have enthusiastically contributed their talents to the
development of an array of exciting products. This team has shown its
diversity of interest in the variety of titles available.
For centuries, the publishing industry has produced the same product--
a hand-held, hard-copy volume. Our SoftBook Maker, a ready-made
interactive multimedia publishing software will soon sweep the world.
The vision of multimedia electronic book publishing without
programming is a reality with SoftBook Maker. SoftBooks, Inc. is the
Gutenburg of the multimedia era.
We are the leader in providing solutions for electronic book publishing
without programming. Customer satisfaction, is the primary goal of
SoftBooks, Inc. It is achieved through innovative, affordably priced
products produced with 100% focus on quality.
Consumers demand for an immense selection of quality multimedia
titles. Therefore we invite you to consider being a part of our success
by using and developing other SoftBook titles for this dynamic and
profitable multimedia market.
David Mann
Chairman of the Board
=========================================================================
Technical Support:
If you have problem running or loading SoftBook please read through
this document and try out the suggested solutions before calling the
Tech Support at (714)586-1039 9am-5pm p.s.t.
How do I install this SoftBook on my computer?
Refer to the CD-ROM lable for installation instructions, or;
a) Turn your computer on and load Windows by typing WIN at the DOS prompt.
b) Insert the CD-ROM in your Drive.
c) In the File Manager click on FILE then RUN at the COMMAND LINE type :
d) X:\SOFTBOOK\SETUP.EXE then click on OK
e) Follow the screen prompts. (Where X: is the ID of your CD-ROM drive.)
System Requirements to run a SoftBook!!!
The Windows Version is compatible with any PC that has 4 MB RAM,
CD-ROM drive, 256 Color or better VGA Card and Monitor, hard disk
drive, running Windows 3.1 or higher.
Register Your SoftBook Today!!!
Please take a minute to fill out and return the Registration Card. As a
registered user, you will be informed of product updates, special offers
and new SoftBooks titles. Thank you.
What is a SoftBook?
A SoftBook ("Soft"ware"Book") is an electronic book that looks and
acts like an ordinary book. You can turn pages, mark and save your
place, even highlight important passages of text. Unlike an ordinary
book, a SoftBook uses the power of your computer to take you far
beyond the ordinary. With an electronic Book., you can watch video
clips, hear music, voices or other sounds, even have the book read
aloud to you. Furthermore, you can add written or voice notes, print
notes or book pages (text and graphics)even copy text from your
electronic book to your word processor.
What is SoftBook Media?
SoftBooks, Inc. with the cooperation of other publishers, has
established electronic book standards. Once you learn how to use this
SoftBook, then you know how to use any electronic book that has the
"SoftBooks Media" logo. Therefor no additional learning is required
regardless of the title or the publisher. When you purchase any
electronic book, make sure that it has the "SoftBooks Media" logo.
We want your great masterpiece!
If you are an author or a publisher and have a great subject ready to be
published, contact us. Our readers would love to read your masterpiece
in our revolutionary electronic (SoftBook) format.
The environment must be preserved.
There is only one "Earth" and our well-being depends upon a clean
environment. Any and every little step counts. Your purchase and
support of electronic books (SoftBooks) saves trees. Thank you.
What SoftBook Titles are Available?
SoftBook Library is expanding rapidly as SoftBooks, Inc. and other
Publishers and Authors publish new titles every week there is few new
titles being added to this library. For a catalog of the latest SoftBooks
please call (714)586-1284 we will be glad to send you one free of
charge. The following titles can be purchased through your local
SoftBook dealer or order direct by phone:
New! From Twin Sisters Productions 12 titles now available in
SoftBooks Media Standard on CD-ROM:
Ages 3-8 Ages 5-9 Ages 4-12 Ages 7-12 Ages 10 to Adult
Letters & Numbers Addition Spanish, Jr. Multiplication Quick & Easy Spanish
Colors & Shapes Subtraction French, Jr. Division The Presidents
Phonics German Jr. States & Capitals
Jurassic Dinosaurs Italian, Jr.
Each sold separately at $29.95 plus shipping and handling. California
residents please add sales tax. Shipping charges are: $5.50 for U.S.A,
$11.00 for Canada, $19.00 for Europe and $25.00 for other countries.
Please have your Visa, Master card ready and call SoftBooks at
(714)586-1284 M-F from 9am-5pm p.s.t.
For Multimedia Developers, Authors and Publishers you can
purchase SoftBook Maker to make your own SoftBook titles at
$99.95 plus shipping. (California Residents please add sales tax.)
Product Descriptions: CD-ROM Programs
Quick And Easy Spanish:
"Speak Like a native... You learn and hear Spanish right at your
Computer, without having to fumble with tapes and manuals.
"Entrepreneur Magazine" NEW! Interactive multimedia program
teaches Spanish grammar, alphabet, numbers, common vocabulary,
phrases, everyday expressions, brief stories, questions and answers
using natural voice, video clips, color pictures and plenty of exercises.
This award-winning product includes nearly 2,000 screen pages.
Jurassic Dinosaurs:
"Jurassic Dinosaurs educates as it entertains..." Multimedia world
Magazine". Full-color animated graphics and sound bring the world of
dinosaurs to life. Children will learn about dinosaurs, improve reading
skills and be entertained for hours. You children can interact by
reading along and playing the on-screen games.
The Presidents:
"Political and historical facts at your fingertips" From Washington to
Clinton. A unique presentation of our grate Presidents, with fascinating
facts about each president. See and hear major Presidential speeches.
Also it covers world's major political and historical events with video's
and sound.
Letters & Numbers:
"Letters & Numbers" is an interactive CD-ROM program designed to
teach letter names, letter sounds, numbers, and numerical sequences
using fun music and interactive activities. For extra enjoyment the CD
can even be played on your home or car CD player. Your child will
laugh at the funny characters such as "Betty Bunny" and sing along to
the jammin' "Alphabet Rock." Using live graphics and developmentally
appropriate activities, your child will be entertained for hours. The
audio of "Letters & Numbers" won The National Parenting Center Seal
Of Approval and The Early Childhood News Directors Choice Award.
This CD-ROM program is the perfect learning tool because it stimulates
all of your child's senses. Sit back, and watch your child become an
active learner!
Colors & Shapes:
"Colors & Shapes" is an interactive CD-ROM program designed to
teach color names and basic shapes using fun music and interactive
activities. For extra enjoyment the CD can even be played on your
home or car CD player. Your child will be introduced to Sammy Sue, a
friendly shark that will help teach basic shapes. And "Billy Boy" will
make everyone laugh as he tries to match the color of his clothes.
Using live graphics and developmentally appropriate activities, your
child will be entertained for hours. The audio of "Colors & Shapes"
won The National Parenting Center Seal Of Approval. This CD ROM
program is the perfect learning tool because it stimulates all of your
child's senses. Sit back, and watch your child become an active
learner!
Spanish, Jr.:
"Spanish" Jr. is an interactive CD-ROM program designed to introduce
basic Spanish words and phrases using fun music and interactive
activities. After completing the activities and listening to the catchy
songs, your child will learn the alphabet, numbers, colors, the days of
the week, animal names, foods, basic phrases, weather words and
more! The music to Spanish won American Bookseller's "Pick Of The
Lists" and "Dr. Toy's 100 Best Product Picks" for 1994. The CD can
even be played on your home or car CD player! This CD-ROM
program is the perfect learning tool because it stimulates all of your
child's senses. Sit back, and watch your child become an active learner!
French, Jr.:
"French" Jr. is an interactive CD-ROM program designed to introduce
basic French words and phrases using fun music and interactive
activities. After completing the activities and listening to the catchy
songs, your child will learn the alphabet, numbers, colors, the days of
the week, animal names, foods, basic phrases, weather words and
morel The CD can even be played on your home or car CD player!
This CD-ROM program is the perfect learning tool because it
stimulates all of your child's senses. Sit back, and watch your child
become an active learner!
German, Jr.:
"German" Jr. is an interactive CD-ROM program designed to introduce
basic German words and phrases using fun music and interactive
activities. After completing the activities and listening to the catchy
songs, your child will learn the alphabet, numbers, colors, the days of
the week, animal names, foods, basic phrases, weather words and
more! The CD can even be played on your home or car CD player!
This CD-ROM program is the perfect learning tool because it
stimulates all of your child's senses. Sit back, and watch your child
become an active learner!
Italian, Jr.:
"Italian" Jr. is an interactive CD-ROM program designed to introduce
basic "Italian" words and phrases using fun music and interactive
activities. After completing the activities and listening to the catchy
songs, your child will learn the alphabet, numbers, colors, the days of
the week, animal names, foods, basic phrases, weather words and
more! The CD can even be played on your home or car CD player!
This CD-ROM program is the perfect learning tool because it
stimulates all of your child's senses. Sit back, and watch your child
become an active learner!
Phonics:
"Phonics" is an interactive CD-ROM program designed to teach initial
consonant and short and long vowel sounds using catchy choruses and
animated characters. Your child will laugh at the "Pig with the wig"
and the "Toad on the road" as these characters help your child learn
short and long vowels sounds. There is plenty of opportunity for
participation, as your child completes fun activities revolving around
our funny animal friends. The CD can even be played on your home or
car CD player! This CD-ROM program is the perfect learning tool
because it stimulates all of your child's senses. Sit back, and watch your
child become an active learner
Addition:
"Addition" is an interactive CD-ROM program designed to teach your
child basic addition facts through sums to eighteen. The upbeat music
will encourage your child to sing along and shout out the missing
answers. The interactive activities will entertain your child for hours as
learning math facts becomes fun and challenging. For extra practice
and drill, the CD can actually be played on your home or car CD
player! This CD-ROM program is the perfect learning tool because it
stimulates all of your child's senses. Sit back, and watch your child
develop the love for mathematics.
Subtraction:
"Subtraction" is an interactive CD-ROM program designed to teach
your child basic subtraction facts from minuends to eighteen. The outer
space theme will capture your child's attention while the upbeat music
will encourage your child to sing along and shout out the missing
answers. The interactive activities will entertain your child for hours as
learning math facts becomes fun and challenging. For extra practice
and drill, the CD can actually be played on your home or car CD
player! This CD-ROM program is the perfect learning tool because it
stimulates all of your child's senses. Sit back, and watch your child
develop the love for mathematics.
Multiplication:
"Multiplication" is an interactive CD-ROM program designed to teach
your child basic multiplication facts through the twelves. The upbeat
music will encourage your child to sing along and shout out the
missing answers. The interactive activities will entertain your child for
hours as learning math facts becomes fun and challenging. For extra
practice and drill, the CD can actually be played on your home or car
CD player! This CD-ROM program is the perfect learning tool because
it stimulates all of your child's senses. Sit back, and watch your child
develop the love for mathematics.
Division:
"Division" is an interactive CD-ROM program designed to teach your
child basic Division facts and how division is related to multiplication.
The dinosaur theme will capture your child's attention, while the upbeat
music will encourage your child to sing along and shout out the
missing answers. The interactive activities will entertain your child for
hours as learning math facts becomes fun and challenging. For extra
practice and drill, the CD can actually be played on your home or car
CD player! This CD-ROM program is the perfect learning tool because
it stimulates all of your child's senses. Sit back, and watch your
child develop the love for mathematics.
States and Capitals:
"States and Capitals" is an interactive CD-ROM program designed to
teach your child the names of our fifty states, facts about each state,
and the capital of each state. Your child will sing the fifty states and
their capitals to the tune of Yankee Doodle and recite interesting facts
in rhyme about our nation. "Turkey in the Straw" is the tune which
recites the names of our fifty states. You'll be amazed at the speed in
which your child will sing the fifty states in alphabetical order. The
interactive activities will teach and entertain your child for hours. For
extra fun the CD can actually be played on your home or car CD
player! This CD-ROM program is the perfect learning tool because it
stimulates all of your child's senses. Sit back, and watch your child
become an active learner!
SoftBook Maker:
The Ultimate ready-made Multimedia Publishing Tool for Electronic Books!
The Book Evolution Is Here Introducing SoftBook Maker!
Giant Leap for Multimedia Developers, Authors and Publishers.
Publish your own interactive multimedia electronic book without
programming. All the functions and features of an electronic book are
already programmed for you. Features such as Table of Contents,
Index, Search, Bookmark, Auto page flipping, Reading, Playing audio
and video files, Printing, Notepad, Voice-notes, Hotspots, playing
MIDI or Audio CD tracks, all the navigation functions and more. Even
the user's guide and the on-line help for your end-users are included.
You simply add your contents and you are done. SoftBook Maker is a
giant leap beyond other authoring tools. Don't wonder which authoring
tool is right for you. Start creating your own multimedia book with
SoftBook Maker easily and quickly. Your products will be as unique as
you would wish, yet they will fit all of today's industry standards.
Also, SoftBook Maker includes built-in expandable features for power-
developers.
*Create CD-ROM-ready or floppy disk-ready multimedia books in a
few hours, not months.
*All you need is your text, plus any audio, video or photo files you
want to use from your favorite audio, video and graphic editors.
* It supports all the popular file formats such as RTF cut & paste,
ASCII text files, .AVI, .MOV, . MMM, .FLI, .FLC, .WAV, .BMP,
.PCX, .TIF, .DIB, .GIF, .WMF, MIDI and Audio CD tracks.
*Royalty Free! Commercial Licensing is available for only $199 per
title. No quantity or other restrictions.
Publish and Create Interactive Multimedia
Titles on the Fly:
Business, Children's Titles, Employee Manuals, Fiction, Games,
Health, Karaoke, Language Training, Law, Magazines, Novels, Photo
Albums, Presentations, Reference, Science, Sports, Technical Manuals,
Text Books, Training Manuals (CBT's), And Many More! IF YOU
CAN PUT IT ON PAPER, VIDEO OR AUDIO TAPES, YOU CAN
PUT IT ON SOFTBOOKS' PAGES.
SoftBookr Maker is priced at $99.95. Your multimedia electronic
books can be published and distributed exclusively under your name,
royalty free, without quantity limitation and you retain all the rights.
There is no licensing fee for any non-commercial title. However, there
is one time licensing fee of $199 per commercial title. A part of this
licensing fee will be used to maintain and promote electronic book
standards. This is the easiest , fastest and most cost effective way to
create multimedia titles. Try it for yourself with 30 days money back
guarantee. You have nothing to loose. To order please call SoftBooks,
Inc. at (714)586-1284
For the users' convenience, once they learn how to use one SoftBook,
they know how to use any electronic book that has the "SoftBooksr
Media" logo regardless of the publisher, the author, or the subject. No
additional learning is necessary. Users have the option of playing
audio through the computer's built-in internal speaker or multimedia
audio products such as Creative Labs' Sound Blasterr, any
WindowsÖ compatible sound board, or Disney'sr Sound SourceÖ
Box. SoftBooks, Inc. Future plans include SoftBookr Maker for
MacintoshÖ, CDI, 3DO, and other platforms.
SoftBooks has more to offer...
We have an evolving library of SoftBooks utilizing multimedia. Look
for upcoming new titles from SoftBooks, Inc. and other publishers on
these subjects: Languages, Science Fiction, Mystery, Romance,
History, Children's SoftBooks, Cookbooks, Computers, Health & Diet,
Science, Sports, Text Books, Reference, Photo Albums, CBT's, Do It
Yourself, and more...
Internal PC Speaker Installation
You should not install PC Speaker Driver if you already have a sound
card / device installed in your computer . The internal PC speaker's
sound output and clarity depends upon the model and quality of the
speaker. Surprisingly, 80% of the PC speakers tested by SoftBooks
Inc., produced acceptable sound quality. After testing your PC speaker,
if you are not happy with its sound quality, you may consider getting a
Windows compatible sound card, or Disney's The Sound Source box
as an inexpensive alternative. The Video files and CD-Audio Track
will only produce sound with a Windows Compatible Sound card and
not through the PC-Speaker. However PC-Speaker driver will play any
.WAV sound Files.
To setup your internal PC speaker, complete the following steps:
1) Open the SoftBook and choose Default Setup by holding down the
Ctrl key and pressing D.
2) Select the Internal PC Speaker as your Audio output device.
3) Click the Exit Default setup button (or the Go Back To SoftBook
button.)
4) Click the Exit button. When the Exit dialog box displays, click Exit
& Save to exit the SoftBook and save the changes.
5) From the Program Manager, double click on the Main Group icon.
6) Double click on Control Panel.
7) Double click on Drivers icon.
8) Click the [Add...] button in the Drivers dialog box.
9) Select Unlisted or Updated Driver in the list box labeled List of
Drivers and click the OK button.
10)Insert CD-ROM or Disk 1 of the SoftBook in your drive.
11)
a) For Floppy type the letter of your floppy drive A:\ or B:\ in the edit
field and click the OK
b) For CD-ROM type the ID of your CD-ROM drive followed by
\SOFTBOOK\PCSPEAKR and click on the OK button. i.e.
D:\SOFTBOOK\PCSPEAKR (where D: is the ID of your CD-ROM
drive)
12)The PC-Speaker Setup dialog box displays. Click the Test button
(you should hear a sound from your internal speaker).
13) Set the play back limit to No Limit.
14) Click on OK button.
15) Click the Restart Now button to restart Windows.
16) From Program Manager, double click on the SoftBook Library
group icon, then double click on the SoftBook of your choice.
17) Open the SoftBook and go to a page with an audio clip and click on
the READ button. You should hear the sound form your internal PC
speaker.
Troubleshooting
SoftBooks are generally trouble free. In most cases, problems can be
traced to one of three things: an installation problem an audio problem
or a video problem. Check each of the following items before you
contact your publisher for technical support.
Most Sound board , Video Board, Computer or CD-ROM
manufactures have an on-line BBS. You can download the latest
related software and drivers from these BBS's. Contact your supplier
technical support to get the file name of the driver you want to
download.
1. Installation Problems
Older CD-ROM drivers may work with some of your CD titles but
soon you will encounter problems with many new CD-ROM'S that
utilize the latest multimedia technology. They depend on 100% error
free communication between DOS, WINDOWS and your CD-ROM
drive hardware. Even if other CD's may work fine under DOS or
Windows you may have to upgrade your CD-ROM drivers to complete
SoftBook installation.
If you are having a problem completing the SoftBook installation, it
may be due to one of the following problems:
a) An older CD-ROM driver is loading from your
CONFIG.SYS and AUTOEXEC.BAT files.
Contact your CD-ROM drive manufacturer and request the most recent
driver for your CD-ROM drive (ask for both DOS and Windows
version). After installing the driver, reinstall SoftBook.
b) You may be using an old version of MSCDEX.EXE. Be
sure you are using DOS 6.2 (or above) and loading MSCDEX.EXE
version 2.23 or higher. This must be loaded from DOS directory. To
check this, view your AUTOEXEC.BAT file for a line that loads the
driver (i.e., C:\DOS\MSCDEX.EXE ....).
c) Not enough memory to complete the installation. You need
a minimum of 4 mega byte of RAM and enough hard disk space for
SoftBook to load. Optimize your memory by running MEMMAKER or
run OPTIMIZE program if you are using QEMM386. Install a larger
hard drive in your system or delete old files to free up some space.
d) WINDOWS SWAP FILE. Increase the size of your
Windows Swap File and set the Virtual Memory setting to Permanent.
This may be done by opening the Control Panel form the Main Group,
then selecting the 386 Enhanced icon. On most computers, 32 BIT file
or Disk Access will cause more problems than they solve. Disable both
of these setting.
e) Windows not working properly. If Windows has not been
installed and configured correctly, a SoftBook will not run properly.
Additionally, it is not recommended that you use Stacker or Double-
Space when running Windows or a SoftBook. Refer to your Windows
User Guide for procedures on installing and configuring Windows. It is
recommended to remove Stacker or Double-Space from your
computer, when running Windows. Note:You may need to install a
new hard disk.
If you make any changes to your AUTOEXEC.BAT or CONFIG.SYS
file, reboot your system to let the changes take effect.
f) No ICONS After the Installation is completed. This
problem is unique to PC-TOOLS and older version of Norton DeskTop
for Windows. The only way around this problem is to install the
program icons manually or upgrade your PC-TOOLS or Norton
DeskTop for Windows to the latest version and reinstall the SoftBook.
To create an ICON for the SoftBook of your choice, in the program
manager or other Shell managers (Norton DeskTop for Windows) or
(PC-Tools for Windows) click on File then select New or New Item. In
the Description or Title Line type the name of the program i.e.
Jurassic Dinosaurs or The Presidents or Quick and Easy Spanish,
Etc...
In the Command line type one of the following:
a) For Quick and Easy Spanish type:
X:\SOFTBOOK\TBOOK.EXE X:\SOFTBOOK\SOFTBOOK\SPANISH\SPANISH.TBK
(This is a long line please type exactly as you see it all on one line.)
b) For Jurassic Dinosaurs type:
X:\SOFTBOOK\TBOOK.EXE X:\SOFTBOOK\SOFTBOOK\DINOSAUR\DINOSAUR.TBK
(This is a long line please type exactly as you see it all on one line.)
c) For The Presidents type:
X:\SOFTBOOK\TBOOK.EXE X:\SOFTBOOK\SOFTBOOK\PRESIDEN\PRESIDEN.TBK
(This is a long line please type exactly as you see it all on one line.)
In the Working directory line type:
Y:\SOFTBOOK
In the Icon line type one of the following:
a) For Quick and Easy Spanish type:
X:\SOFTBOOK\SOFTBOOK\SPANISH\SPANISH.ICO
a) For Jurassic Dinosaurs type:
X:\SOFTBOOK\SOFTBOOK\DINOSAUR\DINOSAUR.ICO
a) For The Presidents type:
X:\SOFTBOOK\SOFTBOOK\PRESIDEN\PRESIDEN.ICO
(Note: Where X: is hard drive ID where the program is installed, and
Y: is your CD-ROM drive ID.)
Problem Opening or Running SoftBook
a) Not enough memory running TOOLBOOK, Optimize your
computer memory by running DOS MEMMAKER or Optimize if you
are using QEMM386 memory manager. Add more memory to your
computer. Disable Expanded memory.
b) TBOOK.EXE Caused General Protection Fault in module
????????.DRV or a similar error message.
Most General Protections fault is caused by an unstable Windows, or
damaged Windows drivers. Reinstall Windows from your original
Windows Disks. This may also be caused by an out dated or
incompatible Video display driver, CD-ROM driver or if you are
running DOS Double Space or Stacker. Read the Video problems
and Installation Problems sections for more information.
c) TBKMM.SBK Error upon opening the SoftBook
This is caused by an older TBKMM.SBK file loading first from other
programs. You should only have one version of this file on your entire
system. You can find the latest version in the SOFTBOOK directory.
Use the file manager Search command to find other copies of this file
on your system then using the file manager copy command, copy this
file form SOFTBOOK directory over to the other older files. Exit and
restart Windows. Try running the SoftBook again
2. Audio Problems
If you are having sound play back problems, check the following
items:
Check your speaker connections and volume settings. If you are using
a software sound mixer, try increasing your .WAV volume and verify
that you are in PLAY mode.
Verify that your sound board/device has been installed correctly and
completely. In particular, verify that the Windows portion of the sound
board installation was completed. Your sound board may work in DOS
but not in Windows. To test this, form Windows Program Manager,
open the Control Panel from the Main group, double-click the Sound
icon, the sound dialog window displays. If you have correctly installed
your sound board drivers for Windows, you should be able to select a
sound, click the TEST button and hear the result. If you have not
correctly installed your Windows sound board driver, you will not be
able to select any options from this dialog window. Contact your sound
board manufacturer on the correct procedures for installing the
Windows Sound Driver for your sound card/device.
Check your Sound driver section in the Control Panel under Driver
section. Only one Sound driver should be installed. If you have PC-
Speaker or Disney's The Sound Source driver with another sound
driver i.e. Sound Blaster or Media Vision sound driver. You must
remove the one you do not need and then restart Windows. Test your
computer sound again.
You should also check the SoftBook Default Setup screen to verify that
the correct sound device and path have been selected (click on the
TEST Audio button to check your sound). To do this just run the
SoftBook and open it, then select the OPTION button then the Default
Setup button. If you want to use the internal PC Speaker refer to
Internal PC Speaker Installation Section of this document.
If you install or change a driver, restart Windows and your system to
let the changes take effect.
3. Video Problems
Most video playback problems are caused by an old or incompatible
video display driver. If you are using a 16.6 million color or 24BIT
color mode, try switching to a 256 color mode or upgrade your video
display driver. Contact your video display board manufacturer for the
most recent driver for Windows. After installing the new video driver,
reinstall SoftBook.
a) Frame out of range or a similar problem. This is caused by
older version of CD-ROM drivers. You need MSCDEX.EXE file
version 2.23 or higher and the latest CD-ROM driver file
???????.SYS that loads from your startup files (CONFIG.SYS, and
AUTOEXEC.BAT). Windows and the CD-ROM are not communicating 100% and
since the Video Files are very large the older CD-ROM driver and
MSCDEX.EXE cannot error check everything.
We recommend you contact your CD-ROM drive manufacturer for the
latest version of CD-ROM drivers and contact Microsoft for the latest
version of MSCDEX.EXE which can be downloaded from Microsoft
BBS with your modem at 1-206-936-6735 or 1-206-637-9009. If you
have MS-DOS 6.2 or higher you can find this file in your DOS
directory. Edit your AUTOEXEC.BAT file to load MSCDEX.EXE
from DOS directory.
B) Installing Standard VGA driver. You may also select the
standard VGA driver to use as your video display driver. To do this,
from Program Manager go to Main Group and select the WINDOWS
SETUP icon. Your current display driver will be shown in the Display
field. Write it down so you can switch back later if you wish. To
change to VGA driver, click Option and select Change System Setting.
Press the down arrow next to the Display field and scroll the list until
VGA is selected. Click OK. A message displays asking if you want to
restart Windows. Select Restart Windows to load the new driver.
Standard VGA driver can only display 16 colors at 640x480 resolution,
some pictures and the videos will not look very good at 16 colors. It is
highly recommended that you contact your Computer/Video display
Card manufacturer for the latest version of 256 color or better
Windows Video display driver.
(Important: Improper display driver selection may disable windows
from coming up again). If this happened, you should restart your
computer. At DOS prompt change to WINDOWS directory by typing
CD\WINDOWS then type SETUP this will give you the DOS version
of the Windows Setup follow the screen prompt to change the
DISPLAY to VGA or the original setting that you wrote down earlier.
After installing the latest display driver you can test your Windows
Video play back capability by running the Media Player and loading a
Video File to play. Start Windows from the Program Manager double
click on the Accessories Group then double click on the Media Player
Icon. Select File then Open change your drive selection to your CD-
ROM drive ID double click on SOFTBOOK then select any Video file
.AVI to play, If you have trouble playing the Video or if the Video
does not look good try setting up your system with another video
display driver. If the problem persists consider the following.
Sometimes it is best to reinstall Video for Windows each time you
change the video display driver. You can reinstall the Video for
Windows Runtime from the CD-ROM directory of this SoftBook.
From Program Manger Click on File then Run in the Command field
type Y:\SOFTBOOK\VFW\SETUP.EXE (where Y: is the ID of your
CD-ROM drive). Continue with the installation restart Windows. Run
the Media Player again. If it is still not running call the
manufacturer ofthe Video Display Card.
If you install or change a driver, it is best to reboot your system or
restart Windows to let the changes take effect.
CD-ROM Drive, Video Card and Sound Board manufacturers.
The following numbers may have changed, to get the latest numbers
contact your supplier or your Telephone Company Directory
Assistance. Dial (411) or Dial the Area code then 555-1212 and ask for
the manufacturer.
Amdek (408)435-2832
AST Computer (800)727-1278 BBS (714)727-4723
ATI (416)756-0711 BBS (416)756-4591
Boca Research (407)241-8088 BBS (407)241-1601
Creative LAB (408)428-6622 BBS (408)428-6660
Compaq Computer (800)231-9977
Dimond Computer Systems (408)736-2000 BBS (408)730-1100
Hercules Computer (510)623-6050 BBS (510)623-7449
Hitachi America (510)785-9770
Hitachi Home Electronics (800)241-6558
Intel (503)629-7000 BBS (503)645-6275
Leading Edge (800)255-2283 BBS (508)836-3971
Magnavox (800)722-6224 BBS (310)532-6436
Media Vision (800)638-2807 BBS (510)770-0968
Mitsumi (800)648-7864 or (408)970-9699 BBS (408)970-0761
NEC (800)388-8888 BBS (508)635-4706 FAX (800)366-0576
Number Nine Computer (617)674-0009 BBS (617)497-6463
Orchid Technology (510)683-0540 BBS (510)683-0327
Packard Bell (800)733-4433 BBS (818)773-7207
Palindorme/TEXEL (708)505-3300 BBS (708)505-3336
Panasonic (800)726-2797 BBS (201)863-7845
Paradise/Western Digital (800)832-4778 BBS (714)753-1234
SBT Systems (214)234-8750 BBS (214)437-9615
Sigma Designs (510)770-0100 BBS (510)770-0111
Sony Electronics (408)894-0225 BBS (408)955-5107
Toshiba (714)455-0407 or (800) 999-4273 BBS (714)581-7600
Turtle Beach Systems (717)843-6916 BBS (717)845-4835
Video Seven (800)248-1850 BBS (510)656-0503
Viewsonic (800)888-8583 or (909)869-7958